LEGAL

Privacy Policy

How we collect, use and protect your information at save-rainwater.co.uk.

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1. Collected information 2. Cookie usage 3. Our use of your information 4. Personal data storage 5. Information disclosure 6. Third party links 7. Information accessibility 8. Contacting us

Collected information

We at RainPod respect the privacy of our visitors and are committed to preserving your online safety at any time you visit or communicate with our site. Data can be collected and processed during the operation of our website, including:

Data regarding your visit(s), such as location data, weblogs, traffic data and other communication information.
Information you provide through forms — for example, registering for information or completing a purchase.
Information shared if you communicate with our personnel or through our site.

Cookie usage

We may use cookies to gather statistical information about our services and website — none of this data identifies you personally. Cookies are downloaded to your computer automatically and help us improve our website and the service offered to you.

You can decline cookies by setting your browser options accordingly, though some parts of the site may then not work as expected. Advertisers may also set their own cookies when you click an advertisement on our site, which are outside our control.

Our use of your information

To respond to requests and provide information about products or services you may be interested in, where you've consented to this.
To meet any commitment we make to you.
To notify you of changes or improvements to the site.
To contact existing customers about products related to a previous purchase.
We only contact new customers, or share your data with third parties for marketing purposes, where you've given consent — and you can withdraw that consent at any time.
Any information shared with third parties is statistical only and never identifies you personally.

Personal data storage

Some of your data may be transferred to and stored or processed outside the European Economic Area, including by suppliers who help us process payments or provide support. By submitting your data you agree to this transfer, and we take all reasonable steps to keep it secure.

Information provided to us is stored on secure servers, and transaction data is encrypted for your safety. That said, no method of transmission over the internet is completely secure, and any data you send us is at your own risk.

Where any part of our site requires a password, you're responsible for keeping it confidential.

Information disclosure

We may share personal information within our own group of companies, and may also disclose it to a third party in the following circumstances:

If we sell any or all of our business to a third party.
Where we are legally required to disclose information about you.
To help prevent fraud and reduce credit risk.

Third party links

Our site may contain links to third-party sites, each with their own privacy policy. We're not responsible for, and don't accept liability for, third-party sites — our liability covers only our own site.

Information accessibility

Under the Data Protection Act 1998 you have the right to access data we hold about you. If you'd like a copy, please contact us using the details below — a small admin fee of £10 covers the cost of processing your request.

Contacting us

If you have any queries, requests or comments about this Privacy Policy, please email info@save-rainwater.co.uk.

Questions about your data? Email info@save-rainwater.co.uk

The RAINPOD has been the ideal solution. It was easy to install and the water butts, positioned about 5m away against the fence, quickly fill up when it rains heavily. I've no doubt it'll save us money in the long term — and time too, with the water close to where it's used.

Mrs D Mctigue

Stockport

RAINPOD solved my problem of having rain butts right next to the corner of the house. They now sit about 7.5m away, well out of the way. Very easy to position and fit to the wall following the instructions — simple but brilliant.

Mr R Pearson

Lincolnshire

Very happy with the product now it's fitted and water butts filled. Easy to set up. Really pleased with the end result.

Mrs J Andrews

Market Rasen

Excellent product, finally we got rain in the South and my water butts have finally started to fill up. Product definitely worth it. Definitely recommend it and outstanding customer care.

Mr Dev

Trustpilot review

Simple and effective, durable and well designed. The staff were helpful when I needed to change my setup and delivery was quick. As UK summers become hotter, drier and longer, small innovations with big impacts like this should be lauded.

Adam

The original order was received quickly. A problem with a damaged casing, probably caused during delivery, was resolved satisfactorily after a few emails clarifying the issues.

Derek Prater

Great product, works very well, prompt delivery, quality instructions.

James Taylor

It's a great bit of kit. Strong, sturdy and works like a treat. Can't believe how much water it stores and how quickly it does the job.

Marcus Firmin

So easy to order, so much information on the website. And we had a very sensible email conversation to check our rather unusual address to make sure we get our goodies. Full marks.

Jan

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