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Please contact us either by phone, email or live chat if you cannot find the answer to your question in this section...
Empty the water butts using the tap on RAINPOD. Alternatively you could always add another tap to one of your water butts for the best of both worlds.
Using 1" hose will give you a stable and fast flow to and from your RAINPOD & Waterbutt setup.
Yes, that is possible. As with any hose we would recommend to compact the ground too much around it. Depending on the scenario, you could re-inforce around the hose to give adequate protection. By simply burying your hose will be fine.
Providing that you have the space, you can connect as many water butts or water storage tanks as you desire.
Technically speaking, you can position your water butts at any distance. There really isn't any limit on how far water will travel providing you have completed the installation correctly and maintained suitable levels.
Our system is designed for faster flow rates using 1" hose. Long distances the flow may slow but it should still be mroe than adequate.
You can use different sized water butts, simply ensure the top of the water butts are level to prevent over flowing.
RAINPOD will connect to your drainpipe via the rainwater diverter and RAINPOD MAX does not require a diverter as it installs directly inline to your drainpipe.
Yes, you will need to drain your RAINPOD only in 0 degree or below conditions.
This can be done in a matter of seconds...
Simply close off your connected water butt taps (older models) or disconnect the jumbo hose connecter from the base of your RAINPOD and insert the isolation valve (supplied).
Open the tap on your RAINPOD to drain all the water out. This is now ready for extreme cold.
When the cold snap is over, simply reverse the process.
No, you do not need to drain RAINPOD MAX during severe freezing conditions. This is because it is an open unit so the ice will simply rise slightly out of the top (funnel)
Depending on the type of rainfall you have had, the roof etc will soak up most of it. So don't expect much to come down the drainpipe unless it is a good downpour.
Firstly, ensure your RAINPOD has been installed correctly. If you have just fitted a diverter, ensure this is fitted properly aswell. Ensure that there are no kinks in your hose which will restrict the water flow.
Ensure all the levels are correct as per our installation page.
Yes, however you will need to select the hoselock style tap or have "both" taps when you make your purchase.
Simply connect a hosepipe to RAINPOD tap. Remember, as it is a gravity fed system, the water flow will slow down the higher you raise it.
If you would like higher pressure, you can install a water butt pump.
You can position the RAINPOD further from the diverter if you need, however, it's important that the pipe connecting to the rainpod from the diverter doesn't bend or bow otherwise it will trap air in it and won't work properly.
If you use 1" flexi pipe then we recommend fastening it with wall clips to keep it in a straight line slightly downhill towards the rainpod from the diverter. Or just use a rigid waste pipe.
Yes, this is a great way to save huge amounts of raintater. You can connect as many RAINPODS to multiple roofs with ease.
Simply maintain the correct levels as per our standard installation instructions.
Yes, we would recommend using a water butt pump in one of your connected water butts.
Yes we do. You will be able to select your delivery times and methods at the checkout.
Yes, please select this option at the checkout.
Yes, this is not a guarantee however we would aim to dispatch asap when an order is received during working hours.
Currently, if you order online, our website will only allow shipping to a single UK address.
If you would like an overseas delivery, please email us to get the order place and to find out shipping costs. We are looking to ship to Europe so please contact us.
Yes, 01903 255 330
Yes, the more the merrier. Just keep in mind the water levels and you are ready to go.