24 HOUR DELIVERY SAME DAY DISPATCH ORDER BEFORE 10AM

F.A.Q.

 

T: 01903 255 330
E: info@save-rainwater.co.uk

 

72 Broadwater St East,
Worthing, BN14 9AP

 

Fast Free UK Delivery to all orders over £60

 

Premium Support Service

FaQs. General Information

If I connect the hose pipe to the water butt taps, how can I empty them?

Empty the water butts using the tap on RAINPOD.

Can the water flow from the RAINPOD tap be increased?

Yes. If you use 3/4" connected hose this will help increase the water flow. This will help to increase the pressure in the pipe.

Is it possible to bury the connected hose pipe?

Yes, that is possible. We would recommend using a re-enforced hose pipe for longevity. 

When buried avoid high pressure onto the hose to prevent restiction.

How many water butts can I connect to RAINPOD?

Providing that you have the space, you can connect as many water butts or water storage tanks as you desire.

How far away can I position the water butts from RAINPOD?

Technically speaking you can position your water butts at any distance. There really isn't any limit on how far water will travel providing you have completed the installation correctly and maintained suitable levels.

The main thing to consider is over longer distances is the water pressure can be lower due to restrictions in your hose pipe diameter. The system will still work using 1/2" standard hosepipe however we recommend 3/4" hose through out. 

I have different size water butts. How can I connect these?

You can use different sized water butts, simply ensure the top of the water butts are level to prevent over flowing.

What is the difference between RAINPOD and RAINPOD MAX> 

RAINPOD will connect to your drainpipe via the rainwater diverter and RAINPOD MAX does not require a diverter as it installs directly inline to your drainpipe.

Do I need to empty RAINPOD in winter?

RAINPOD is made using high pressure pipe which is durable in all conditions. However in extreme cold spells over time we would recommend drain RAINPOD.

Simply close the valve on top, close water butt taps and disconnect the hose from the base.

Watch the video:

Do I need to drain RAINPOD MAX in the winter?

No, you do not need to drain RAINPOD MAX during severe freezing conditions. This is because it is an open unit so the ice will simply rise slightly out of the top (funnel)

It's been raining slightly but there is no water in the water butt? 

Depending on the type of rainfall you have had, the roof etc will soak up most of it. So don't expect much to come down the drainpipe unless it is a good downpour.

It has been a good downpour and I still can't see any water in my water butts?

Firstly, ensure your RAINPOD has been installed correctly. If you have just fitted a diverter, ensure this is fitted properly aswell. Ensure that all your water butt taps are open.

Can I water my garden using RAINPOD?

Yes, simply connect a hosepipe to RAINPOD tap. Remember, as it is a gravity fed system, the water flow will slow down the higher you raise it. 

If you would like higher pressure, you can install a water butt pump.

Can I increase the water flow to water my garden or use a sprinkler?

Yes, we would recommend using a water butt pump in one of your connected water butts.

Do you offer NEXT DAY Delivery?


Yes we do. You will be able to select your delivery times and methods at the checkout.

Can I pay using PAYPAL?


Yes, please select this option at the checkout.

Do you offer SAME DAY dispatch?

Yes, this is an express service via DHL 24hour next day. Instock orders will be dispatched same day if your roder is placed before 10am.

Do you only ship to the UK?

Currently, if you order online, our website will only allow shipping to a single UK address. 

If you would like an overseas delivery, please email us to get the order place and to find out shipping costs.

Do you have a telephone number? 

Yes, 01903 255 330