Mainland UK Delivery Service

We offer a fast, fully tracked 24-hour delivery service to a single mainland UK address for all online orders, handled by DHL.

Dispatch Times:

• Orders placed and in stock before 11 AM will be dispatched the same working day.

• Orders placed after 11 AM or on non-working days will be dispatched the next working day.

For your convenience, you'll receive full tracking information and a 1-hour delivery slot notification.

Delivery Pricing:

• Smaller items (up to 2kg): £4.95

• Medium orders (up to 10kg), such as RAINTAP & RAINPOD: £7.95

• Heavier orders (over 10kg), for example, RAINPOD with 15m of hose or more: £14.99 (Note: These orders will be delivered in two separate parcels.)

All prices include DHL Fully Tracked 24-hour service with a 1-hour delivery window notification.

Out-of-Stock Products:

For products that are out of stock, we aim to deliver within 28 days of your order. If we're unable to meet this timeframe, we will only proceed with your order with your prior agreement.

Deliveries are made Monday - Friday 8:00am - 6pm, we cannot guarantee any delivery on a Saturday. 

Delivery address

We are happy to deliver to any Mainland UK address. For certain products we are also able to deliver to the Scottish Islands, Channel Islands, Isle of Wight, Isle of Man, Isles of Sicily and Northern Ireland - please e-mail info@save-rainwater.com check, and we will arrange carriage on request (an additional surcharge may apply). To ensure that our couriers can deliver, the delivery address should be a full address including postcode.

If you are out, the courier will leave a calling card at your home.

You can then telephone the local depot and either re-arrange the delivery or collect yourself from the depot, within 7 working days of the first delivery. After 7 working days the parcel will be returned to our warehouse and our customer services team will contact you. Please note that goods "left safe" upon customer's instructions are left at the customer's own risk.

Delivery procedure

The majority of goods are shipped from our premises; where products are shipped from other locations and in these cases you may receive more than one delivery.

IMPORTANT: When signing for the delivery, if there is any damage to the box at all please sign for as "damaged" or do not accept the delivery. All items damaged in transit must be notified to us by sending an email to info@save-rainwater.co.uk within 48 hours of delivery. Failure to do this may result in the item not being replaced.

The legal stuff

When you place an order you will receive a confirmation e-mail. This e-mail does not constitute acceptance amounting to a contract; acceptance takes place when the product is dispatched, until which time save-rainwater.co.uk are entitled to withdraw the offer.

Save-rainwater.co.uk will not be liable for any loss caused to you by late delivery and will not be liable for any loss or damage to goods once they have been delivered in accordance with your delivery instructions..

The above is for guidance only and does not affect the Terms and Conditions.

For further information regarding all aspects of save-rainwater.co.uk contracts with customers please see our full Terms and Conditions.